ChiroEdge – Privacy Policy

Effective Date: 4/1/2025

ChiroEdge values your privacy. This Privacy Policy outlines how we collect, use, store, and share your information when you interact with our website and services.

1. Information We Collect

a. Information You Provide:

  • Name, email address, phone number

  • Practice name and location

  • Service inquiries and chat interactions

  • Uploaded documents or forms (e.g., VOB or credentialing documents)

b. Automatically Collected Information:

  • IP address and device/browser information

  • Website usage and navigation behavior (cookies, analytics)

2. How We Use Your Information

We use your information to:

  • Provide and improve our services

  • Communicate with you about inquiries or scheduled services

  • Send updates, newsletters, or offers (if opted in)

  • Maintain compliance with industry regulations (HIPAA, if applicable)

3. Cookies and Tracking

We may use cookies or similar technologies to enhance user experience, analyze website performance, and track user behavior. You may disable cookies in your browser settings.

4. Data Sharing

We do not sell your personal data. We may share information:

  • With third-party service providers for operations (e.g., HubSpot, scheduling tools)

  • As required by law, regulation, or legal process

  • To protect the rights and safety of ChiroEdge or its users

5. Data Security

ChiroEdge takes reasonable precautions to protect your data. Sensitive information submitted through our contact forms or secure portals is encrypted in transit. However, no method of transmission over the internet is 100% secure.

6. HIPAA & PHI (Protected Health Information)

When providing services involving PHI (e.g., billing or VOB), ChiroEdge operates in compliance with HIPAA regulations. We recommend secure portals for all PHI-related communications. Do not send sensitive health data via unencrypted email or web forms.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, update, or delete your personal information

  • Opt out of marketing communications

  • Request information about third-party data sharing

8. Children’s Privacy

This Site is not intended for children under 13. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact

For questions about this Privacy Policy or your data, please contact:

ChiroEdge
[Your Business Address]
Email: privacy@chiro-edge.com